How your order gets to you.

Once an order is placed and payment has been successfully confirmed, our team begins preparing the merchandise for shipment.

Processing may involve order verification, inventory confirmation, packaging, pallet preparation and shipping coordination. Processing times are separate from estimated shipping and delivery times.

During periods of increased order volume, severe weather or logistical disruptions, processing may occasionally require additional time.

Precision Pallet Supply offers shipping arrangements based on the size, weight, destination and transportation requirements of each order.

Freight delivery arrangements may vary depending on the shipping address and the carrier assigned to the order. Customers may be contacted if additional delivery instructions or information are necessary.

A general overview of our order fulfillment and shipping timelines.

Shipping fees are determined according to the transportation requirements of each purchase. Costs may depend on several factors, including:

• Total order weight & dimensions
• Number of pallets or packages
• Delivery destination & distance
• Residential or commercial address
• Freight carrier availability
• Special handling or liftgate
• Additional services requested

Where applicable, shipping charges will be displayed during checkout before the order is finalized. For orders requiring customized freight arrangements, additional shipping information or a freight quotation may be provided.

Customers are responsible for reviewing applicable delivery fees before completing their purchase.

After placing an order, you will receive an order confirmation at the email address provided during checkout. Once the merchandise has been dispatched, shipment details will be shared when available. Shipping notifications may include:

• Order reference information
• Shipping carrier details
• Tracking number or freight reference number
• Estimated delivery information, if provided by the carrier
• Additional delivery instructions where necessary

If you have questions about your shipment, please contact our customer support team.

Precision Pallet Supply currently provides shipping services within the United States only. Coverage is subject to carrier availability, delivery accessibility and product transportation requirements. At this time:

• We ship to eligible addresses within the United States.
• We do not offer international shipping.
• We do not deliver to P.O. boxes.
• Certain remote or restricted delivery locations may require additional arrangements.
• Oversized pallets and freight shipments may be subject to specific address requirements.

Please ensure your shipping address is accurate, complete and accessible to the assigned transportation carrier.

We aim to keep the ordering and delivery process simple and understandable.

1. 01

   Select your products

   Browse our liquidation pallets, wholesale merchandise and bulk inventory. Add your preferred products to your cart and proceed to checkout.

2. 02

   Enter shipping information

   Provide your complete delivery address, contact details and any relevant shipping instructions. Review the delivery options and shipping charges before submitting your order.

3. 03

   Receive order confirmation

   An order confirmation is sent to your registered email address, and our team begins processing according to our handling schedule.

4. 04

   Preparation & dispatch

   Your merchandise is prepared according to its size, weight and handling requirements. Once dispatched, tracking or freight shipment details are provided.

5. 05

   Receive your delivery

   Your order is delivered according to the carrier's schedule. For freight, the carrier may contact you to arrange a delivery time or give receiving instructions. Inspect your shipment on arrival and report any visible damage or concerns promptly.

Because many of our products are sold as wholesale pallets or bulk liquidation lots, some shipments require specialized freight handling. Depending on the order, you may need to arrange suitable unloading equipment or assistance.

Additional costs may apply for special delivery services, failed delivery attempts or address changes requested after dispatch. Any applicable additional charges will be communicated when available.

Although we strive to meet our estimated delivery schedules, certain circumstances may occasionally affect shipment timelines. Possible causes of delays include:

• Severe weather or natural disasters
• Transportation interruptions
• Carrier scheduling issues
• High seasonal shipping demand
• Federal holidays
• Incorrect or incomplete delivery information
• Freight terminal delays
• Unexpected logistical restrictions

Precision Pallet Supply cannot guarantee delivery dates when delays occur outside our reasonable control. We encourage you to monitor available tracking information and contact our support team if you need assistance.

Customers are responsible for providing accurate delivery information when placing an order. Before submitting your purchase, please verify your:

• Full name or business name
• Street address and building information
• City, state and ZIP code
• Valid telephone number
• Email address
• Special delivery instructions, where applicable

Additional shipping charges resulting from incorrect information, unsuccessful delivery attempts or rerouting may be the customer's responsibility where permitted by applicable law.

If you need to modify or cancel an order, please contact Precision Pallet Supply as soon as possible. Requests may include adjustments to shipping details, merchandise quantities or delivery instructions. We review requests based on the current order status.

Changes may not be possible once an order has:

• Completed processing
• Been packaged or prepared for freight
• Been assigned to a carrier
• Been dispatched from the shipping facility
• Been collected by the transportation provider

Any approved cancellation or refund will be handled according to our Refund and Return Policy.

We recommend inspecting all merchandise and packaging immediately upon delivery. If your shipment arrives with visible damage, missing packages or other delivery-related concerns, take the following steps:

For freight shipments, documenting visible damage at the time of delivery can be important when requesting a carrier investigation or filing a freight claim.

All damage and missing-item reports will be reviewed according to the circumstances of the shipment, applicable purchase terms and relevant carrier procedures.

A delivery may be unsuccessful if the carrier cannot access the address, contact the recipient or complete the required unloading procedure. Common reasons include:

• Incorrect address information
• No recipient available for a scheduled freight delivery
• Restricted property access
• Insufficient unloading arrangements
• Refusal or failure to accept a scheduled delivery

When a shipment cannot be delivered, the carrier may arrange another attempt, hold the freight at a terminal or return it to the shipping facility. Additional transportation, storage, redelivery or return charges may apply depending on carrier requirements and the circumstances involved.

Precision Pallet Supply reserves the right to review, decline, cancel or modify shipment arrangements when delivery cannot reasonably be completed. These situations may include:

• Locations outside our shipping coverage
• Unserviceable delivery addresses
• Carrier transportation restrictions
• Product size or weight limitations
• Special handling requirements
• Incomplete shipping information
• Applicable legal or regulatory restrictions

If a shipping issue affects an order, we will make reasonable efforts to communicate the available options to you.

Precision Pallet Supply may revise this Shipping Policy periodically to reflect changes in transportation services, carrier requirements, operational procedures or applicable regulations. Updated versions will be published on this page.

Changes will generally apply to orders placed after the revised policy becomes effective, unless otherwise required by law. We encourage you to review this page periodically for the latest shipping information.

Questions about order processing, shipping costs, freight delivery, tracking or other shipment concerns? Our customer service team is available to assist you.

Customer inquiries received outside regular business hours will be reviewed during the next available business day.